When is 2-1-1 available?

Information and Referral is available 24 hours a day, 7 days a week throughout the year. The website is available to anyone with internet access across the state.

If you are calling from outside of Montana, or have technical difficulties when dialing 2-1-1 from your cell phone, voice-over-IP, or office location, please check the website for resources at montana211.org for contact information in your area.

    What is the difference between 2-1-1 and 9-1-1?

Montana 2-1-1 is a free, easy-to-remember phone number connecting callers with health and human services in their community. 9-1-1 is reserved for emergency police, ambulance, poison, and fire.

    I am a service provider. What programs are eligible to be listed in the Montana 2-1-1 I&R Network Database?

Please review our Inclusion Criteria on the Provider menu to determine whether or not you may be eligible for inclusion in this database. Contact your local information center and ask for the resource manager, who will be able to provide you with specifics on what programs are eligible to be listed in this database.

    How can I as a service provider, add, update or remove my program profiles in the Montana211 I&R Network Database?

In order to add your program profiles in this database, go to the Add/Update Agency/Program on the Provider Menu and complete the web form or you may click below. Your request will be forwarded to your local resource manager for review and possible approval.