FAQ
    When is 211 available?

Call service is available 24 hours a day 7 days a week throughout the year.

If you are calling from outside Montana or have technical difficulties when dialing 211 from your cell phone, voice-over-IP, or office location, please see the additional numbers on the Contact Us page.

    What is the difference between 211, 988 and 911?
    I am a service provider. What programs are eligible to be listed in the Montana 211 database?

Please review our Inclusion Criteria on the Provider menu to determine whether or not your agency may be eligible for inclusion in the database. Contact your local information center and ask for the resource manager, who will be able to provide you with specifics on what programs are eligible to be listed in this database.

    How can I as a service provider add my agency and programs in the Montana 211 database?

Go to the Service Provider Tab and select Add Agency/Program.

To update: Click Update Agency/Programs to initiate your request.