Montana 211 is part of a national network.
36 out of 56 counties in Montana have 211 call service available.
As of 2017, more than 240 Call Centers operate 211 programs in all 50 states, Washington D.C., and Puerto Rico.
As a network, 211 responds to over 16 million requests for help with connections to human services, and on average provide returns of 136% to 260% on every dollar invested (through connection to the right services at the right time).
211 Centers undergo rigorous accreditation by the Alliance for Information and Referral Systems (AIRS).
Montana 211 was established in Montana Code Annotated in 2005 to provide easy, single point access to health and human service resources for Montana citizens, and to provide coordination and information in times of disaster